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Verification is the single biggest cause of withdrawal delays. Here is exactly what Nigerian players are asked for.
Why it is required
The 8048/JAZ licence obliges the operator to verify customer identity as part of anti-money laundering rules. This is a regulatory requirement applying to every licensed operator, not a tactic to delay your money.
Documents required
| Document | Purpose | Accepted |
|---|---|---|
| Proof of identity | confirms name and age | NIN slip, international passport, driver's licence or voter's card |
| Proof of address | confirms residence | utility bill or bank statement no older than three months |
| Payment ownership | confirms the account is yours | a Bank transfer screenshot showing your name, or a card photo with middle digits hidden |
| Selfie with document | requested selectively | a photo holding your document beside your face |
Photo requirements
- The whole document in frame, all four corners visible.
- Sharp focus with no glare or shadow across the details.
- Currently valid — an expired document is rejected automatically.
- Colour photo, not black and white or a low-quality scan.
- Unedited — any sign of editing means rejection and closer scrutiny afterwards.
Timing and common rejections
Usually a few hours to one working day. It takes longer if images are unclear or the name does not match the payment method.
The profile name and the document name differ, often because of how a middle name is entered. The most frequent cause of rejection.
A bill older than three months or showing a different address.
Bank transfer registered to a relative. Always refused.
A corner cut off, or glare hiding the document number.
A short checklist
- Document valid and fully inside the frame
- Name spelling matches the document exactly
- Utility bill no older than three months
- Wallet or card registered in your name
Frequently asked questions
Is Melbet legal and safe?
Melbet operates under a Curaçao licence (8048/JAZ) and uses SSL encryption. Sports betting is legal and regulated in Nigeria through the National Lottery Regulatory Commission. Strictly 18+.
What is the current Melbet promo code?
The active code is 8G8G. It is entered during registration only, in the promo code field, and cannot be applied to an existing account.